Frequently Asked Questions
How do I apply for an apartment?
You can start your application online at any time. If you need assistance or have questions, give us a call at 484-235-2628
What are the requirements?
Our screening process requires income verification, a soft credit check, and a photo ID. We evaluate every applicant on a case by case basis, speak to a Leasing Agent to learn more.
How much will I pay upfront when I sign the lease?
Typically the upfront costs include a security deposit and first month's rent. This may vary per applicant, speak to a Leasing Agent for more information.
How much is the security deposit? Will I get it back?
Security deposits are typically equal to one month's rent. The amount returned depends upon the condition of the apartment when you move out.
What are my options for paying rent?
The best way to pay rent is online through your Resident Portal. You may use a Credit/Debit card, or link a bank account for ACH payments. For other options please reach out to your property team.
How long does it take an application to be approved?
24 - 48 hrs
I want to take a tour, how do I schedule an appointment?
Call us at 484-235-2628 or submit a guest card from our Contact page, and one of our expert Leasing Agents will work with you to schedule a time that fits your schedule.
Do you accept walk-ins?
No. Our office is not located on the property, please get in touch with a Leasing Agent to arrange a tour.
Do I need to have renter's insurance?
Yes.
What is Homebody? Can I opt-out?
Homebody is a comprehensive program that we are proud to offer which can help you find renter's insurance, save on deposit costs, and build your credit just by paying rent. You may opt-out by informing your property team. Learn more at homebody.com
What utilites are included in the rent?
Trash is included, Water/Sewer are included for a flat fee, Electric/Gas and Cable/Internet are the responsibility of the resident.
How will you prepare my apartment before I move in?
Our professional team will complete a full make-ready, including paint and repairs as needed, a thorough inspection of all appliances and lighting, and a deep clean of the apartment.
Do you have on-site maintenance?
No, our team is not located on-site, but we have dedicated techs that handle maintenance issues in your area, and emergency maintenance services 24/7.
Something in my unit needs repair, how do I get help?
The best way to submit a maintenance request is through your Resident Portal, or you can call 484-235-2628 and choose the Maintenance option from the menu.
How are maintenance issues handled?
We address all maintenance requests within 24-48 hours. Emergencies are prioritized.
Do I have to be present for the Maintenance Team to work in my apartment?
No, you can give us permission to enter your apartment if you're not home.
Is your community pet friendly?
Yes, pets are welcome. There is a $350 one-time pet deposit, and a $50/mo fee per pet. 2 pets max.
Is there parking available?
Yes, parking is available for residents and guests. Residents must have their parking permit displayed at all times. Guests must park in designated spots.
What appliances are standard?
Refrigerators and Ranges with Hoods are standard in each apartment. Select renovated apartments may also include Microwaves and Dishwashers.
What School District are you in?
North Penn School District.
What is your community nearby?
We are 10 minutes from Montgomery Mall, close to nearby Hospitals and Medical Centers, including Lansdale Hospital, and within 20 minutes of the following colleges:
Arcadia University
Delaware Valley University
Gwynedd Mercy
Montgomery County Community College
Penn State Abington
Are there trails nearby?
Yes, there is no shortage of outdoor recreation nearby. You will find several walking and hiking trails within a short drive, and the Liberty Bell Trail runs right next to the property!